About this cookie policy
This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e. the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
You can manage your cookie consent by clicking the “Manage your consent” link below. Once you click that link the cookie bar will reappear at the bottom of the page. Click on the “Cookie settings” link to make specific changes. Your consent applies to the following domains: www.enact.co.uk
Cookie status
You can view and manage your current cookie consent status by clicking on the button below.
Consent Preferences
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
How do we use cookies?
Similar to most online services, our website uses first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the correctly, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure and overall providing you with a better and improved user experience whilst also helping to speed up your future interactions with our website.
What types of cookies do we use?
The cookies used on our website are grouped into the following categories.
Necessary
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure the basic functionality and security features of the website anonymously.
| Cookie | Duration | Description |
|---|---|---|
| wt_consent | 1 year | Used for remembering users’ consent preferences to be respected on subsequent site visits. It does not collect or store personal information about visitors to the site. |
| __cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. It is part of the enact Live Chat function that is enabled on the website to support customers. |
| __cfruid | session | Cloudflare sets this cookie to identify trusted web traffic. |
| _cfuvid | session | Calendly sets this cookie to track users across sessions to optimise user experience by maintaining session consistency and providing personalised services |
| AWSALBCORS | 7 days | Amazon Web Services set this cookie for load balancing. This is used on the enact site to support the customer Live Chat functions. |
| cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
| cookielawinfo-checkbox-analytics | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category. |
| cookielawinfo-checkbox-functional | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 1 year | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others". |
| cookielawinfo-checkbox-performance | 1 year | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| CookieLawInfoConsent | 1 year | This cookie is set by GDPR Cookie Consent plugin. CookieYes sets this cookie to record the default button state of the corresponding category and the status of GDPA/CCPA. It works only in coordination with the primary cookie. |
| JSESSIONID | session | The JSESSIONID cookie is used to store a session identifier so that the site can monitor session counts for an application. |
| PHPSESSID | session | This cookie is native to PHP applications. The cookie is used to store and identify a user's unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed. |
| viewed_cookie_policy | 1 year | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not the user has consented to the use of cookies. It does not store any personal data. |
| rc::a | never | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::f | never | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::b | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| __cfruid | session | Cloudflare sets this cookie to identify trusted web traffic. |
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| __zlcmid | 1 year | Zopim sets this cookie to store a unique user ID. __zlcmid is a cookie set by Zopim to help identify a user's chat session between page loads. |
| __zlcstore | never | Zopim sets this cookie to store information about the current status of the chat. |
| zukoVisitorId | 1 year | Zuko uses a first-party cookie for each of your site visitors to track completions and subsequent form fills. |
| _GRECAPTCHA | 5 months 27 days | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| aka_debug | session | Vimeo sets this cookie which is essential for the website to play video functionality. |
| player | 1 year | his cookie is used by Vimeo. This cookie is used to save the user's preferences when playing embedded videos from Vimeo. |
| ZukoDomainCheck | 1 year | Zuko extracts the domain and uses this to send data to the right place. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| vuid | 1 year 1 month 4 days 1 minute | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. Vimeo owns the domain of this cookie. Vimeo uses this cookie to collect tracking information. It sets a unique ID to embed videos on the website. |
| _hjSessionUser_* | 1 year | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _gat_UA-* | 1 hour | Google Analytics sets this cookie for user behaviour tracking. |
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _gid | .enact.co.uk | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source they have come from, and the pages visited in an anonymous form. |
| _hjAbsoluteSessionInProgress | 30 minutes | Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| _hjFirstSeen | 30 minutes | Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. |
| _hjid | 1 year | This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. |
| _hjIncludedInPageviewSample | 2 minutes | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. |
| _hjIncludedInSessionSample | 2 minutes | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. |
| _hjSession_* | 30 minutes | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
| _hjTLDTest | session | To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails. |
| ZukoDomainCheck | 1 year | Zuko extracts the domain and uses this to send data to the right place. |
| zukoVisitorId-* | 1 year | This cookie is used by Zuko to track visitor behavior on the enact.co.uk website, specifically within forms. It helps analyse how users interact with forms, identify any friction points, and optimise the form completion process. |
| ZukoDomainCheck_* | session | This cookie is used by Zuko to track visitor behavior on the enact.co.uk website, specifically within forms. It helps analyse how users interact with forms, identify any friction points, and optimise the form completion process. This specific cookie is used for domain validation. |
| vuid | 1 year 1 month 4 days 1 minute | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. Vimeo owns the domain of this cookie. Vimeo uses this cookie to collect tracking information. It sets a unique ID to embed videos on the website. |
| __zlcmid | 1 year | Zopim sets this cookie to store a unique user ID. __zlcmid is a cookie set by Zopim to help identify a user's chat session between page loads. |
| __zlcstore | never | Zopim sets this cookie to store information about the current status of the chat. |
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customised ads.
| Cookie | Duration | Description |
|---|---|---|
| enact-quote-msclkid | 90 days | This cookie is installed by Enact Conveyancing Limited. The cookie stores information on how visitors who click on a specific campaign link use a website and helps create an analytics report of how the website is doing. Should the user go on to create a quote and ultimately make a sale, the original source will be linked to the sale. e.g., the marketing campaign from which the user arrived at the website. |
| MSPTC | 1 year 24 days | Microsoft sets this cookie cookie to register data on the visitor. The information is used to optimise advertisement relevance. |
| _uetsid | 1 day | Bing Ads sets this cookie to engage with a user who has previously visited the website. |
| _gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
| _uetvid | 1 year 24 days | Bing Ads sets this cookie to engage with a user that has previously visited the website. |
| MUID | 1 year 24 days | Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| enact-quote-campaign | 90 days | This cookie is installed by Enact Conveyancing Limited. The cookie is used to store information on how visitors who click on a specific campaign link use a website and helps in creating an analytics report of how the website is doing. Should the user go on to create a quote and ultimately make a sale, the original source will be linked to the sale. e.g. which marketing campaign did the user arrive at the website from. |
| enact-quote-gclid | 90 days | This cookie is installed by Enact Conveyancing Limited. The cookie stores information on how visitors who click on a specific advertisement link use a website and helps create an analytics report of how the website is doing. Should the user go on to create a quote and ultimately make a sale, the source will be linked to the sale. e.g. which ad did the user arrive at the website from. |
| test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
Others
Other uncategorised cookies are those that are being analysed and have not yet been classified into a category.
| No cookies to display. |
How can I control my cookie preferences?
You can manage your cookies preferences by clicking on the “Cookie settings” link and enabling or disabling the cookie categories on the popup according to your preferences.
Should you wish to change your preferences later through your browsing session, you can click on the “Cookie Policy” link at the bottom of every page. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
Your right to refuse to accept cookies
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
What happens if you refuse to accept cookies?
The website will still work and you will be able to get the information you need from the site, however as we develop the site and offer more sophisticated services through it this will most likely rely on cookies.
For example, if we begin to tailor the content to your interests as expressed by your browsing behaviour this will depend on cookies. If you have declined cookies then this kind of service will not be available to you.
The impact for enact.co.uk
If you decline cookies then we will not be able to count your site usage in the statistics that we gather about use of our website.
We use Google Analytics to count the number of people who use the site and to analyse how they use it. We do this to make sure that our sites are as good as they can be and this is the primary evidence we use when trying to improve what we offer to users.
If you decline cookies then your use of our website will not be counted and measured in this way so we will not be able to take your actions into account when analysing data and seeking to improve our service based on that analysis.
Contact
If you have any queries concerning your personal information or any questions on our use of the information, please contact us on 0344 244 2000.
